"First things first, on go the Sony headphones. I like to create a cocoon." Don said, a winner of British Airways most miles traveled award. "I used to chat with the person next to me, but when you've traveled as much as I have, you realize that only 1 in 5 is going to turn out to be an interesting person. So I create my silent cocoon and wait for take off."
"You know, I got on and created my little nest. Put my eye thingy on and started dozing before takeoff. As soon as I heard the unfasten your seatbelt ding, the chair went back, blanket went on, and I was gone."
Opportunity: It might be as little as the bag of peanuts they hand out, but it's what we're about to call our own for the next few hours. Help make our nest a little cozier.
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